Privacy Policy
1. Introduction
At Skyroll Casino, we value your trust and take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share personal information when you access or use our website, mobile app, and gaming services in the United Kingdom. By using Skyroll, you agree to the practices described in this document.
Skyroll operates in accordance with UK data-protection standards, including principles aligned with the UK GDPR and other relevant regulations. We collect only the information necessary to provide our services—such as creating your account, processing payments, and verifying your identity as required by UK licensing and compliance obligations.
We understand that online gaming requires trust. For this reason, Skyroll uses advanced encryption technology, secure payment systems, and strict access controls to protect your personal and financial information from unauthorised access, misuse, or disclosure.
If you have questions about how your data is handled, our UK-based customer support and compliance teams are available 24/7 to assist you. Please read this policy carefully to understand your rights, responsibilities, and the measures we take to safeguard your information while delivering a secure, regulated, and high-quality gaming experience.
2. Information We Collect
When you create an account or use Skyrollcasino in the UK, we collect specific types of information required to operate and improve our services. This may include your full name, address, date of birth, and contact details, which allow us to verify your identity and ensure you meet the legal age requirements for gambling in the UK.
We also collect payment information, such as debit card or e-wallet details, to process transactions securely. Additionally, Skyroll gathers technical data through cookies, device identifiers, and analytics tools. This may include IP addresses, browser types, operating systems, and device information to enhance performance, detect fraud, and maintain platform security.
In accordance with UK regulations, we may request identity verification documents as part of our Know Your Customer (KYC) obligations. All collected data is stored securely and handled only by authorised personnel.
Skyroll does not knowingly collect information from individuals under the legal gambling age in the UK. If such data is inadvertently collected, it will be deleted immediately. Our data-collection practices prioritise necessity, transparency, and full legal compliance.
3. How We Use Your Information
We use the information collected from you to operate and improve the Skyroll Casino platform, provide personalised services, and fulfil our legal and regulatory obligations within the UK. Your data enables us to manage your account, process payments, deliver support, and maintain the smooth functioning of our services.
Skyroll may send promotional updates, bonuses, or feature announcements if you opt in to marketing communications. You may unsubscribe at any time without affecting your access to the platform.
We also use your information for fraud prevention, internal analysis, security monitoring, and responsible gaming measures. Transaction and gameplay data help us detect suspicious activity, verify winnings, and comply with UK licensing requirements.
All data is processed in line with UK GDPR and industry standards. We do not sell or rent your personal information to third parties. Our goal is to maintain your trust and use your data only to enhance your safety and gaming experience.
4. Data Storage and Security
Skyroll stores user data on secure UK- and EU-compliant servers that meet advanced cybersecurity standards. Access to these systems is strictly controlled and monitored to prevent unauthorised use.
All communication between your device and our servers is protected with SSL encryption, ensuring that sensitive data such as passwords and payment details remains private during transmission.
We regularly audit our security systems and update protocols to defend against emerging threats. Our security team monitors network activity and responds promptly to potential risks.
Personal data is retained only for as long as necessary to meet operational or legal requirements under UK law. After your account is closed and obligations fulfilled, your information is securely deleted or anonymised.
While no online system can be completely immune to cyber threats, we follow industry best practices and work with trusted technology partners to minimise risks. We encourage users to maintain strong passwords and avoid sharing account credentials.
5. Cookies and Tracking Technologies
Skyroll uses cookies and similar tracking technologies to improve your experience on our UK platform. Cookies help remember your preferences, language settings, and login details, making your visits quicker and more convenient.
We also use analytical cookies to understand how users engage with the platform, optimise performance, and improve navigation. Marketing cookies may deliver relevant promotions based on your interests. You can manage or disable cookies through your browser settings at any time.
Certain trusted UK-compliant third-party partners, such as analytics or advertising providers, may also place cookies. All partners follow strict data-protection obligations.
By using Skyroll Casino, you consent to our use of cookies as described in this policy. Disabling cookies may affect your experience or limit certain website or app features.
6. Sharing and Disclosure of Data
Skyroll does not sell, rent, or trade your personal data. We share information only when necessary to provide our services or to comply with UK legal or regulatory obligations.
Your data may be shared with trusted partners such as payment processors, software providers, fraud-prevention services, or UK gambling authorities. All partners operate under strict confidentiality agreements and adhere to strong security standards.
We may also collaborate with independent auditing organisations to verify fairness and compliance. In such cases, only anonymised or aggregated data is shared.
Skyroll remains transparent about its partnerships and ensures that every third party meets rigorous UK security and privacy requirements.
7. User Rights and Choices
As a UK user, you have rights regarding your personal data under UK GDPR. These may include the right to access your information, request corrections, restrict processing, or request deletion where legally appropriate.
You may also opt out of marketing communications or adjust your cookie preferences at any time. Skyroll provides easy tools in your account settings for managing privacy options.
If you choose to close your account, you may do so by contacting customer support. Once your identity is verified, we will remove your data according to our retention requirements.
We are committed to respecting your rights and respond promptly to all valid data-related requests.
8. Responsible Gaming and Data Usage
Skyroll promotes responsible gaming as a key part of its UK operations. We may analyse user behaviour data to identify early signs of gambling-related harm or risky habits.
This information helps us recommend limits, provide support, or apply temporary restrictions when needed. All responsible gaming measures prioritise user wellbeing and confidentiality.
We never use responsible gaming data for marketing. Our goal is to ensure gaming remains safe, balanced, and enjoyable for all UK users.
9. Updates to This Policy
Skyroll may update this Privacy Policy to reflect changes in UK law, technology, or platform features. When updates occur, the “Last Updated” date will be modified to show the most recent revision.
We encourage users to review the policy regularly. For significant updates, we may notify players via email or through platform alerts.
Your continued use of Skyroll after updates indicates acceptance of the revised policy.
10. Contact Information
Our Data Protection Officer (DPO) oversees all privacy practices and ensures compliance with UK GDPR and other applicable regulations. We aim to respond to all privacy-related enquiries promptly and professionally.
Skyroll is committed to protecting your personal information and maintaining a secure, transparent, and trustworthy environment for all UK players.